FAQs

FAQs

General Guitten Questions

What size is a Guitten?

Guittens are made to fit a standard 6 string guitar, approximately 5.5″w by 7.5″h. If a guitar is out of the norm e.g. longer, wider, etc than a standard full size guitar, then, it probably won’t fit. Please contact Jody through guitarsforguittens@gmail.com and send the dimensions of your guitar head for a Custom Plain Jane Guitten. Cost is $40.00 + shipping.

What size is a Mini Guitten?

Mini Guittens are made to fit a standard 4 string ukulele. Finsihed size is approximately 5″h by 4.75″w.

Digital Download Questions

How do digital patterns work?

Digital patterns are sent to you as a PDF file, which you can then download to your computer, print, assemble, and sew up at home. The benefit is that they’re instant gratification – you could be starting your project in minutes!

How will I receive my digital pattern?

When you place your order you’ll get an email straight away, with a link for you to download your pattern. The email will come from “Guitten <guittensforguitars@gmail.com>” – check your junk/spam folder if you don’t see the email straight away. This link does not expire and may not be shared with others.

Help, I lost my digital pattern download email!

No worries. Click here and you can have the email re-sent. 

How do I use a digital pattern?
  1. Download and save the file to your computer (do not just click “open”).
  2. Open the .zip folder, and “drag” the files to the desktop or a folder on your computer to save them.
  3. Use a PDF reader (we recommend Adobe Reader, which is free) to open the file you want to print.
  4. Cut out your final pattern pieces, and get ready to start your project!
  5. You can print out the instructions, or just view them on your computer to save paper.
Which paper size should I use to print at home?

Guitten PDF Patterns have been formatted to work on either US Letter sized paper.

Why is the pattern not opening on my phone / tablet?

The patterns will be delivered as a .zip file, which can’t be opened on most phones or tablets. However, you can open the .zip file on your computer, and then send the PDF files to your phone or table, which should work!

Shipping

What is the cost of shipping?

Shipping is $5.00 per order of up to 3 Guittens. Over 4 Guittens is free.

Where do you ship to?

Currently, we only ship within the United States.

How long will it take me to get my order?

I aim to ship orders within 3 business days from when I receive your payment. The length of time it takes to arrive will depend on which shipping, and where you live. 

Returns

What is your return policy?

Any order discrepancies or shipping damage must be reported within 7 days of product acceptance. Please retain all packing materials for shipping damage as the carrier may need to inspect them.

If for any reason you are dissatisfied with your purchase, you may return it to us within 20 days of the original purchase date.

Please contact Jody for instructions on returning your items.

Returned products must be returned with receipt, packing slip, or invoice and in their original condition.

Web Security

Do you share my personal information?

I never sell or rent any of your personal information to third parties, unless required to do so by law.

 

Pattern Usage

Can I sell items made from your patterns?

No, this is not allowed. Tucker House Market, LLC and the Guitten Patterns are for personal use only, and when you purchase them you are agreeing to our terms of service. Our patterns (including designs, illustrations, images, text and all other aspects) are copyright Tucker House Market, LLC, 2021 and for domestic use only. No part of the patterns may be reproduced, resold, transmitted, or shared in any form. Items made on a sewing machine from this pattern may not be produced for resale. All rights reserved.

 

Didn’t find an answer to your question? No problem, just email me at guittensforguitars@gmail.com and I will try to help!

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